Public Information Officers
The resources available on this page are designed to aid in communication to the general public DURING an emergency situation. For more information on coping with traumatic events, see Psychological Issues. See Risk Communication, Risk Assessment, and Regulations for more information related to chemical risk in a non emergency situation.
HHS Risk Communication Resources
- Public Health Emergency Response: A Guide for Leaders and Responders
- A guide on the public health response to emergencies that is specifically tailored for public officials (e.g., mayors, governors, county executives, emergency managers) and first responders (e.g., police, fire, EMS).
- Communicating in a Crisis: Risk Communications Guidelines for Public Officials
- The purpose of this primer is to provide a resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. The primer is not encyclopedic in nature, but rather an easy-to-use pocket guide on the basic skills and techniques needed for clear, effective communications, information dissemination, and message delivery.
These guides provide information for the media on how to quickly and clearly communicate terrorism and public health emergency messages to the public.
- Terrorism and Other Public Health Emergencies: A Reference Guide for Media (PDF - 2.5 MB)
- Terrorism and Other Public Health Emergencies: A Field Guide for Media
- Communication in the First Hours: Initial Communication With the Public During a Potential Terrorism Event
- CDC has developed and gathered resources to aid health officials as they communicate with the public in the first hours of an emergency.
- Communication in the First Hours: Chemical Agents: General
- Short and extended messages related to four major categories of chemical agents that could be used as terrorism weapons to cause a health emergency. These messages are the same for all the chemical agents, with the exception of the description of symptoms.
- Communication in the First Hours: VX (Nerve Agent)
- Crisis & Emergency Risk Communication
- CDC emergency communication guidance and training documents.
Community Right to Know Information
- Community's Role in Right-To-Know Law (EPA)
- The Emergency Planning and Community Right-To-Know Act, called EPCRA, is also known as SARA Title III, but is commonly referred to as the Community Right-To-Know law or simply as EPCRA.
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